Forums/FAQ/General Account/App Questions

Can I recover deleted files?

Zack White
posted this on June 5, 2013, 1:38 PM

Yes, you can recover files that you've deleted from your Copy folder. Currently, this can only be done from our desktop app.

You can see deleted files and recover them by following these steps:

1. Right click the Copy icon in your system tray (Windows) or click on the Copy icon in your notification area (OS X / Linux)

2. Click Preferences

3. Click Manage My Files

4. In the next window that pops up, go to the Undelete Tab 

Once in the undelete tab, you will be able to see deleted files. All you need to do to recover these files is select them and click Save.

After clicking Save, your files will be resynced.

 

Comments

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Tx0m|n

Are you guys going to allow file recovery via webUI?

July 9, 2013, 12:32 PM
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Zack White
Copy Support

We may implement undelete in the web interface sometime in the future.

 

July 10, 2013, 11:07 AM
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